Frequently Asked Questions
Everything you need to know about shopping with URAHARA.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your shipment's progress.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like undergarments and earrings are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. As our collections range from oversized to slim-fit, we recommend checking the 'Fit & Fabric' section for style-specific advice.
Do you ship internationally?
Yes, URAHARA ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the parcel.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your products ethically sourced?
At URAHARA, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and prioritize the use of organic or recycled materials in our seasonal collections.